Outsourcing Services
These services were created in response to your needs. Nowadays, there is no reason to directly employ every specialist within your own company. Often, it is not cost-effective, and it may not necessarily be about work efficiency, but rather about a small volume of tasks. On the other hand, with a large workload, it may not be worthwhile for companies to hire additional employees if the work is temporary. Whatever your opinion on outsourcing, the fact is that it is very popular today. Companies want to reduce costs and gain access to experts in various fields. An interesting fact is that Shared Service Centers (SSC) – internal outsourcing, emerged partly as a response to and inspiration from external outsourcing. We can therefore say that in modern corporations, some form of outsourcing is almost always present.
Customer Service
Customer care can be underestimated at the beginning of a business. Unfortunately, in the case of the Czech and Slovak markets, this can have negative consequences. Some customers have many questions and may not fully trust you at first. If you want to know how to effectively build trust with Czech customers, click here. However, if you ignore the need for customer service, it could result in your first negative reviews and a lack of interest in your products or services. When potential customers see negative comments about your brand, they are likely to avoid purchasing from you. That’s simply how the Czech market works. We understand that this can be a significant initial investment for you, which is why we provide customer service (handling calls and emails) at minimal cost, positively impacting your company’s results. Everyone wins!
Sales Representative
There are areas of business where you cannot do without someone to support your sales. This especially applies to services, wholesale, or manufacturing. A sales representative has a unique role in an organization – they are the ones who represent the company externally, participate in product and service pricing, and lead price negotiations with customers. Whether it involves contact with new or existing clients, receiving orders, or setting prices, this role is a valuable investment for your growth and revenue increase.
HR Support
To ensure the smooth operation of a company, it is essential to find qualified employees, that much is clear. But how does this work in practice? Sometimes companies have excessive demands for their candidates, which can result in only a small group of applicants or even none at all. Eventually, you may reach a point where there is no one to choose from and that is a problem. There should be a balance between employers’ requirements and candidates’ expectations to ensure fairness for both sides. Czeska Strefa is here to be your HR partner. Our talent acquisition experts will help you find suitable candidates and support you with all HR related tasks.
Finance O2C
Accounting is one of the oldest professions in the world. This shows that even our ancestors had the will to keep records and maintain order in accounts. But is accounting really just about that? Internationally, it is recognized that finance has three main areas: Accounts Payable (P2P), Accounts Receivable (O2C), and Record to Report (R2R). Each of these has its specific role. Order to Cash (O2C) includes processes focused on managing and generating revenue, such as Cash Application, Collections, Copy Docs, Dispute Resolution, and more. For you, this area of finance is of the greatest interest because it concerns whether your customers are paying their invoices and, if not, why.
WordPress Development
Nowadays it is easy to find a template for your dream website, especially on online platforms where you can purchase a ready-made design. But how do you work with it further? That is not so simple. It requires a lot of imagination, vision, and planning for each subpage, form, and element. The site must look good, all functions must work without error, and creating content from scratch is also not easy, especially for a startup where you may not have a clear idea or defined limits of what you actually want to achieve. We can help you with all these areas, from selecting a template, through ideas and concepts, to the complete realization of your project. We enjoy creating websites!